Opt-In Policy

Effective Date: 10/01/2024 At Tennex Tax Solutions, we respect your privacy and are committed to providing you with a clear, transparent, and compliant process for receiving communications from us. Our Opt-In Policy ensures that you have control over the information you receive and that you consent to receiving our communications, in compliance with applicable privacy and data protection regulations.

1. Consent-Based Opt-In We operate on a strict consent-based policy, meaning that you will only receive marketing or promotional communications from Tennex Tax Relief if you have explicitly opted in to receive them. Consent must be: Voluntary: You must actively choose to subscribe by selecting a checkbox or completing a subscription form. Informed: You will be clearly informed of the types of messages you will receive (e.g., newsletters, tax relief updates, promotional offers) and the frequency of such messages. Specific: Opt-in consent cannot be bundled with other agreements (e.g., Terms of Service) or used for multiple purposes (e.g., consenting to marketing and service updates in one checkbox).

2. Double Opt-In (When Required) In certain circumstances, Tennex Tax Solutions may implement a double opt-in process to confirm your consent. This means that after submitting your contact information, you will receive a confirmation email with a link to verify your subscription. You will not receive marketing communications until you confirm your subscription.

3. Types of Communications When you opt-in to receive communications from Tennex Tax Solutions you may receive the following types of messages: Marketing Communications: Information about our services, promotions, and special offers. Newsletters: Updates about tax relief news, changes to IRS rules and regulations, and tips for managing your taxes. Service Announcements: Notices related to the services you have subscribed to or requested. Event Invitations: Invitations to webinars, seminars, or workshops hosted by Tennex Tax Relief. 4.

How We Collect Opt-In Consent Tennex Tax Solutions collects opt-in consent through various channels, including: Website Forms: When you subscribe to our newsletter, request a consultation, or download resources. Phone: During phone consultations or service inquiries, where explicit verbal consent is recorded. Email: When you provide consent via email, usually by responding affirmatively to a consent request or clicking a subscription link. SMS/Messaging Services: If you sign up to receive text message alerts, we will request explicit consent, and provide a clear opt-out method within each message.

5. Proof of Opt-In We maintain detailed records of all consent received, including the date, time, method of consent, and the content of the opt-in request. These records are available for audit purposes and demonstrate our compliance with data protection laws.

6. Opt-Out / Unsubscribe You have the right to withdraw your consent at any time. Every marketing or promotional message we send will include an "Unsubscribe" link that is easy to find and allows you to opt-out of future communications. You can also: Email: Contact us at [email protected] to request removal from our mailing list. SMS: Reply "STOP" to any text message you receive from us to unsubscribe from future SMS communications. Upon unsubscribing, your information will be promptly removed from our marketing lists, and you will no longer receive promotional communications from Tennex Tax Solutions

7. No Sharing or Selling of Data Tennex Tax Solutions does not sell, rent, or share your contact information with third parties for marketing purposes. Any personal information you provide as part of the opt-in process will only be used for the purposes you have explicitly consented to, in accordance with our Privacy Policy.

8. Exceptions to Opt-In Please note that even if you have opted out of receiving marketing communications, we may still contact you for non-promotional purposes, such as: Service-related messages (e.g., updates on your case or appointment reminders). Legal notices, policy changes, or other important information required by law.

9. Compliance with Data Protection Laws Tennex Tax Solutions complies with all applicable privacy laws and regulations, including the CAN-SPAM Act, the General Data Protection Regulation (GDPR), and other state and federal laws governing marketing communications. We ensure that your data is collected and managed responsibly.

10. Changes to This Opt-In Policy We may update this Opt-In Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by email or by posting a notice on our website.

1. Contact Us If you have any questions about this Opt-In Policy or need assistance with managing your communications preferences, please contact us at: Tennex Tax Solutions 1110 Highway A1A Satellite Beach, FL 32937 Phone: 1-833-836-6398 Email: [email protected] Last Updated: 10/08/2024